Return, Refund & Exchange Policy
Cancellation Policy
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Orders can be cancelled only before dispatch.
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Once dispatched, the order cannot be cancelled through our website or any other channel.
Return & Refund Policy
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We follow a strict No Return / No Refund policy.
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Exchange is only possible in the following two cases:
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If the product received is damaged.
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If the product received is different from what was ordered.
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Exchange Process
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To be eligible for exchange, the item must be unused, unwashed, and returned with original packaging and tags intact.
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Customized or handcrafted items are non-exchangeable under any circumstances.
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If pickup service is unavailable in your area, you must self-ship the product to our office address.
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Exchange approval is subject to verification by our team upon receiving the product.
📞 For any support or exchange queries, please contact:
+91 98265 77744
🌐 mysticmurti.com